Accessibility a variety of support channels to help you solve your difficulty in the easiest way probable. All of the support channels are integrated into the application, employing artificial intelligence (AI) algorithms to advise the most beneficial channel to resolve your problem.
Bought an IT situation? You may be waiting around some time as communication is often inconsistent and tickets can again up.
The SAP Security Optimization Support Portfolio is meant to validate and improve the security of the SAP systems of customers by identifying prospective protection difficulties and supplying tips on how to further improve the safety with the units.
It is possible to perspective The supply and guide the session through SAP for Me even though accessing your circumstance information.
Should you have any questions on these or other support subject areas, you should never wait to Get in touch with CIC.
From its inception, SAP's Client Support has stood out for its expanded role outside of bug fixes and challenge resolutions. Every day tasks consist of resolving tickets and resolving troubles, all targeted at maximizing shopper enterprise price, securing investments, and optimizing SAP functions. We're a proactive company partner devoted to helping shoppers reach their objectives.
The adjustment does not signify a rise in checklist costs for SAP support offerings. Impacted clients and partners is going to be notified in accordance With all the respective regionally agreed contractual stipulations. Examine the entire statement in English or German.
Pro Chat for VAR-d support associates and their conclusion consumers A functionality allowing for VAR-shipped support partners to utilize Qualified Chat for their stop consumers' units is presently not out there.
If you're an on-premise buyer, make sure your remote link is open and supply unique, valid interaction knowledge. See SAP Know-how Base Post 2633442 for particulars.
The SAP GoingLive Check safeguards your SAP Option to some sleek start out of manufacturing. This proactive services mitigates the pitfalls that arise from non-ideal system and business course of action configuration. It makes certain a technically strong operation from the beginning and for that reason guards your online business.
For those who have any questions about these or other support subject areas, make sure you usually do not wait to Speak to CIC.
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The carousel underneath reveals a lot of the possibilities readily available and may link you to definitely the correct position - all element of the cloud subscription and/or maintenance deal.
The brand new SAP Services and Support e book explains SAP's choices in a clear, comprehensible way and addresses dissimilarities involving the requirements of recent consumers and seasoned customers.